{"id":103,"date":"2024-10-07T04:58:32","date_gmt":"2024-10-07T04:58:32","guid":{"rendered":"https:\/\/ecospirits.global\/getting-started\/?page_id=103"},"modified":"2025-02-14T07:19:58","modified_gmt":"2025-02-14T07:19:58","slug":"troubleshooting","status":"publish","type":"page","link":"https:\/\/ecospirits.global\/getting-started\/es\/troubleshooting\/","title":{"rendered":"Troubleshooting"},"content":{"rendered":"

[vc_row row_height_percent=”50″ override_padding=”yes” h_padding=”1″ top_padding=”3″ bottom_padding=”3″ back_image=”145350″ overlay_color=”color-155868″ overlay_alpha=”32″ equal_height=”yes” gutter_size=”0″ column_width_use_pixel=”yes” shift_y=”0″ z_index=”0″ mobile_visibility=”yes” content_parallax=”0″ row_name=”Welcome” uncode_shortcode_id=”274402″ overlay_color_type=”uncode-palette”][vc_column column_width_use_pixel=”yes” position_vertical=”middle” align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”169099″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″][vc_column_inner column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading text_color=”color-xsdn” heading_semantic=”h1″ text_size=”h1″ css_animation=”top-t-bottom” animation_delay=”200″ uncode_shortcode_id=”970863″ text_color_type=”uncode-palette”]<\/p>\n

Soluci\u00f3n de problemas<\/h1>\n

[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”100″ override_padding=”yes” h_padding=”1″ top_padding=”3″ bottom_padding=”3″ back_image=”145350″ overlay_color=”color-155868″ overlay_alpha=”32″ equal_height=”yes” gutter_size=”0″ column_width_use_pixel=”yes” shift_y=”0″ z_index=”0″ desktop_visibility=”yes” medium_visibility=”yes” content_parallax=”0″ row_name=”Welcome” uncode_shortcode_id=”126170″ overlay_color_type=”uncode-palette”][vc_column column_width_use_pixel=”yes” position_vertical=”middle” align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”169099″][vc_row_inner row_inner_height_percent=”40″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”202446″][vc_column_inner column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading text_color=”color-xsdn” css_animation=”top-t-bottom” animation_delay=”200″ uncode_shortcode_id=”499262″ text_color_type=”uncode-palette”]<\/p>\n

Soluci\u00f3n de problemas<\/h2>\n

[\/vc_custom_heading][vc_empty_space empty_h=”2″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ mobile_visibility=”yes” content_parallax=”0″ uncode_shortcode_id=”182921″][vc_column width=”1\/1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”515935″][vc_column_inner column_width_percent=”100″ gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”981528″][vc_custom_heading text_weight=”600″ uncode_shortcode_id=”483985″]<\/p>\n

\u00bfTiene alg\u00fan problema? Nuestra gu\u00eda de soluci\u00f3n de problemas puede resolver su problema en unos pocos pasos r\u00e1pidos y sencillos.<\/h2>\n

[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_accordion typography=”advanced” sign_size=”md” gutter_simple=”0″ titles_size=”h4″ uncode_shortcode_id=”172259″ active_tab=”“0“”][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”My empty ecoTOTES haven\u2019t been collected” tab_id=”1729108017872-5-3″][vc_column_text text_lead=”yes” uncode_shortcode_id=”286997″]<\/p>\n

P\u00f3ngase en contacto con su proveedor o representante de ventas de ecoTOTE para organizar la recogida de los ecoTOTES vac\u00edos. Deber\u00e1 recogerlos con su pr\u00f3xima entrega de ecoTOTE.<\/p>\n

\u00bfNo ha tenido suerte? H\u00e1ganoslo saber enviando una solicitud de asistencia aqu\u00ed<\/a><\/span>y haremos todo lo posible por solucionarlo.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”I have an ecoTOTE but no pouring accessory” tab_id=”1729108033440-6-10″][vc_column_text text_lead=”yes” uncode_shortcode_id=”195861″]<\/p>\n

P\u00f3ngase en contacto con su proveedor o representante de ventas de ecoTOTE para organizar la entrega de una soluci\u00f3n de vertido ecoSPIRITS, ya sea un pico vertedor eS o SmartPour.<\/p>\n

[\/vc_column_text][vc_icon icon_image=”145776″ media_size=”250″ text_lead=”yes” uncode_shortcode_id=”806014″][\/vc_icon][vc_column_text text_lead=”yes” uncode_shortcode_id=”211185″]<\/p>\n

\u00bfNo ha tenido suerte? H\u00e1ganoslo saber enviando una solicitud de asistencia aqu\u00ed<\/a> <\/span>y haremos todo lo posible por solucionarlo.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”I\u2019ve lost the ecoTOTE cap. Can I still return it?” tab_id=”1729108053258-8-6″][vc_column_text text_lead=”yes” uncode_shortcode_id=”207875″]<\/p>\n

Por supuesto. Devuelva todos los ecoTOTE, aunque les falte un tap\u00f3n u otra pieza. Los ecoTOTE est\u00e1n dise\u00f1ados para durar muchos a\u00f1os y sustituiremos las piezas que falten.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”I\u2019ve lost or broken a part of my SmartPour” tab_id=”1729108047886-7-10″][vc_column_text text_lead=”yes” uncode_shortcode_id=”130595″]<\/p>\n

H\u00e1ganoslo saber enviando una solicitud de asistencia aqu\u00ed <\/a><\/span> y haremos todo lo posible para solucionarlo. Cuando env\u00ede su solicitud de asistencia, por favor ay\u00fadenos confirmando exactamente qu\u00e9 parte de su SmartPour falta o est\u00e1 rota.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”My SmartPour isn\u2019t turning on” tab_id=”1728276513-1-14″][vc_row_inner][vc_column_inner width=”1\/1″][vc_column_text text_lead=”yes” uncode_shortcode_id=”129801″]<\/p>\n

Si su SmartPour no se enciende, compruebe primero que est\u00e1 bien cargado:<\/h4>\n

[\/vc_column_text][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145214\u2033 media_size=\u00bb55\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 text_lead=\u00bbyes\u00bb css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb321823\u2033]1.<\/strong> Utilizando \u00daNICAMENTE el cable de carga USB-C suministrado, aseg\u00farese de que su SmartPour se est\u00e1 cargando activamente confirmando que el indicador de carga est\u00e1 encendido en la pantalla.[\/vc_icon][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145248\u2033 media_size=\u00bb55\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 text_lead=\u00bbyes\u00bb css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb136809\u2033]2.<\/strong> Si el indicador de carga no aparece, deje el SmartPour enchufado durante un m\u00e1ximo de 15 minutos. A veces es necesario acumular una carga b\u00e1sica para que la pantalla se active.<\/span>[\/vc_icon][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145246\u2033 media_size=\u00bb55\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 text_lead=\u00bbyes\u00bb css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb160241\u2033]3.<\/strong> \u00bfSigue sin funcionar? Prueba a utilizar un cable de carga sustitutivo. Recomendamos cargadores USB-A con una potencia nominal de 5 V\/1 A (5 W) o 5 V\/2 A (10 W).[\/vc_icon][vc_column_text uncode_shortcode_id=\u00bb416672\u2033]<\/p>\n

\u00bfSmartPour sigue sin encenderse? Puede reiniciar la unidad en tres sencillos pasos:<\/h4>\n

[\/vc_column_text][vc_icon position=”left” icon_image=”145555″ icon_color=”accent” media_size=”54″ heading_semantic=”h4″ text_size=”h4″ text_lead=”yes” css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”785195″ icon_color_type=”uncode-palette”]1.<\/strong> Make sure the SmartPour is NOT connected to power.[\/vc_icon][vc_icon position=”left” icon_image=”145531″ icon_color=”accent” media_size=”55″ heading_semantic=”h4″ text_size=”h4″ text_lead=”yes” css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”631050″ icon_color_type=”uncode-palette”]2.<\/strong> Press the RESET button located on the base of the SmartPour 1.1S and the underside the SmartPour 2.0S in the right corner.[\/vc_icon][vc_single_image media=”145651″ media_width_percent=”47″ uncode_shortcode_id=”212266″][vc_single_image media=”145210″ media_width_percent=”50″ uncode_shortcode_id=”110847″][vc_icon position=”left” icon_image=”145239″ icon_color=”accent” media_size=”54″ text_size=”h4″ text_lead=”yes” css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”100497″ icon_color_type=”uncode-palette”]3.<\/strong> Hold the power button on the user keypad to turn your SmartPour on.[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”My SmartPour isn\u2019t dispensing” tab_id=”1728304812804-2-1″][vc_row_inner][vc_column_inner width=”1\/1″][vc_icon position=”left” icon_image=”145765″ media_size=”72″ heading_semantic=”h4″ text_size=”h4″ text_lead=”yes” css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”156460″]1.<\/strong> \u00a0Ensure the Hard Inlet Tube is properly fitted to the SmartPour.[\/vc_icon][vc_icon position=”left” icon_image=”145773″ media_size=”70″ heading_semantic=”h4″ text_size=”h4″ text_lead=”yes” css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”150273″]2.<\/strong> \u00a0Make sure the vacuum adaptor found in one end of the Hard Inlet Tube isn\u2019t plugged into the SmartPour. This will block the spirit from dispensing.[\/vc_icon][vc_icon position=”left” icon_image=”145764″ media_size=”65″ heading_semantic=”h4″ text_size=”h4″ text_lead=”yes” css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”213889″]3.<\/strong>\u00a0 Double tap one of preset volume buttons in rapid succession.[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”My SmartPour is leaking from the dispense nozzle” tab_id=”1728305593405-3-7″][vc_row_inner][vc_column_inner width=”1\/1″][vc_column_text text_lead=”yes” uncode_shortcode_id=”172368″]<\/p>\n

Si su SmartPour tiene fugas en la base de la boquilla dispensadora de acero, pruebe los dos pasos siguientes:<\/h4>\n

[\/vc_column_text][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145792\u2033 media_size=\u00bb66\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb864027\u2033]1. \u00a0<\/strong>Compruebe que la boquilla dispensadora de acero tiene dos juntas t\u00f3ricas colocadas en su sitio. Se incluye un juego de juntas t\u00f3ricas de repuesto en cada caja de SmartPour.[\/vc_icon][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145791\u2033 media_size=\u00bb67\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb824192\u2033]2. \u00a0<\/strong>Aseg\u00farese de que la boquilla dispensadora de acero est\u00e9 bien ajustada y segura en el SmartPour.[\/vc_icon][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145782\u2033 media_size=\u00bb65\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb823862\u2033]3. Env\u00ede<\/strong>una solicitud de asistencia aqu\u00ed<\/a><\/strong> si el licor sigue goteando de la boquilla dispensadora de acero despu\u00e9s de servirlo.[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab gutter_size=\u00bb2\u2033 column_padding=\u00bb2\u2033 title=\u00bbMi SmartPour est\u00e1 dispensando vol\u00famenes incorrectos\u00bb tab_id=\u00bb1728307232248-4-9\u2033][vc_row_inner][vc_column_inner width=\u00bb1\/1\u2033][vc_column_text text_lead=\u00bbyes\u00bb uncode_shortcode_id=\u00bb871223\u2033]<\/p>\n

Es posible que su unidad necesite ser recalibrada. Puede ver este pr\u00e1ctico v\u00eddeo de 90 segundos o enviar una solicitud de asistencia t\u00e9cnica aqu\u00ed<\/strong><\/a> y nos pondremos en contacto con usted.<\/h4>\n

[\/vc_column_text][vc_single_image media=”145750″ media_width_percent=”100″ uncode_shortcode_id=”684827″ media_link=”url:https%3A%2F%2Fyoutu.be%2Fj4HKNlIfbOQ|target:_blank”][vc_single_image media=”145751″ media_width_percent=”100″ uncode_shortcode_id=”109282″ media_link=”url:https%3A%2F%2Fyoutu.be%2FGPC-fzcLvcM|target:_blank”][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][\/vc_accordion][vc_column_text uncode_shortcode_id=”127824″]<\/p>\n

\u00bfNo encuentra aqu\u00ed su problema? \u00bfSigue teniendo problemas? H\u00e1ganoslo saber enviando una solicitud de asistenciaaqu\u00ed.<\/strong><\/a><\/strong><\/h4>\n

Nos pondremos en contacto con usted lo antes posible.<\/strong><\/h4>\n

\u00a0<\/span><\/b>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=\u00bb0\u2033 overlay_alpha=\u00bb50\u2033 gutter_size=\u00bb3\u2033 column_width_percent=\u00bb100\u2033 shift_y=\u00bb0\u2033 z_index=\u00bb0\u2033 desktop_visibility=\u00bbyes\u00bb medium_visibility=\u00bbyes\u00bb content_parallax=\u00bb0\u2033 uncode_shortcode_id=\u00bb209253\u2033][vc_column width=\u00bb1\/1\u2033][vc_row_inner row_inner_height_percent=\u00bb0\u2033 overlay_alpha=\u00bb50\u2033 gutter_size=\u00bb3\u2033 shift_y=\u00bb0\u2033 z_index=\u00bb0\u2033 uncode_shortcode_id=\u00bb515935\u2033][vc_column_inner column_width_percent=\u00bb100\u2033 gutter_size=\u00bb2\u2033 overlay_alpha=\u00bb50\u2033 shift_x=\u00bb0\u2033 shift_y=\u00bb0\u2033 shift_y_down=\u00bb0\u2033 z_index=\u00bb0\u2033 medium_width=\u00bb0\u2033 mobile_width=\u00bb0\u2033 width=\u00bb1\/1\u2033 uncode_shortcode_id=\u00bb981528\u2033][vc_custom_heading heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 text_weight=\u00bb600\u2033 uncode_shortcode_id=\u00bb190148\u2033]<\/p>\n

\u00bfTiene alg\u00fan problema? Nuestra gu\u00eda de soluci\u00f3n de problemas puede resolver su problema en unos pocos pasos r\u00e1pidos y sencillos.<\/h5>\n

[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][vc_accordion typography=”advanced” sign_size=”md” gutter_simple=”0″ uncode_shortcode_id=”899068″ active_tab=”“0“”][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”My empty ecoTOTES haven\u2019t been collected” tab_id=”1729108017872-5-33″][vc_column_text uncode_shortcode_id=”959923″]<\/p>\n

P\u00f3ngase en contacto con su proveedor o representante de ventas de ecoTOTE para organizar la recogida de los ecoTOTES vac\u00edos. Deber\u00e1 recogerlos con su pr\u00f3xima entrega de ecoTOTE.<\/p>\n

\u00bfNo ha tenido suerte? H\u00e1ganoslo saber enviando una solicitud de asistencia aqu\u00ed<\/a><\/span> y haremos todo lo posible por solucionarlo.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”I have an ecoTOTE but no pouring accessory” tab_id=”1729108033440-6-106″][vc_column_text uncode_shortcode_id=”195419″]<\/p>\n

P\u00f3ngase en contacto con su proveedor o representante de ventas ecoTOTE para organizar la entrega de una soluci\u00f3n de vertido ecoSPIRITS, ya sea un pico vertedor o SmartPour.<\/p>\n

[\/vc_column_text][vc_icon icon_image=”145881″ media_size=”230″ uncode_shortcode_id=”204151″][\/vc_icon][vc_column_text uncode_shortcode_id=”502894″]<\/p>\n

\u00bfNo ha tenido suerte? H\u00e1ganoslo saber enviando una solicitud de asistencia aqu\u00ed<\/a><\/span> y haremos todo lo posible por solucionarlo.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”I\u2019ve lost the ecoTOTE cap. Can I still return it?” tab_id=”1729108053258-8-67″][vc_column_text uncode_shortcode_id=”122719″]<\/p>\n

Por supuesto. Devuelva todos los ecoTOTE, aunque les falte un tap\u00f3n u otra pieza. Los ecoTOTE est\u00e1n dise\u00f1ados para durar muchos a\u00f1os y sustituiremos las piezas que falten.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”I\u2019ve lost or broken a part of my SmartPour” tab_id=”1729108047886-7-101″][vc_column_text uncode_shortcode_id=”110219″]<\/p>\n

H\u00e1ganoslo saber enviando una solicitud de asistencia aqu\u00ed<\/a><\/span> y haremos todo lo posible para solucionarlo. Cuando env\u00ede su solicitud de asistencia, por favor ay\u00fadenos confirmando exactamente qu\u00e9 parte de su SmartPour falta o est\u00e1 rota.<\/p>\n

[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”My SmartPour isn\u2019t turning on” tab_id=”1728276513-1-142″][vc_row_inner][vc_column_inner width=”1\/1″][vc_column_text uncode_shortcode_id=”518556″]<\/p>\n

Si su SmartPour no se enciende, compruebe primero que est\u00e1 bien cargado:<\/p>\n

[\/vc_column_text][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145214\u2033 media_size=\u00bb55\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb502698\u2033]1.<\/strong> Utilizando \u00daNICAMENTE el cable de carga USB-C suministrado, aseg\u00farese de que su SmartPour se est\u00e1 cargando activamente confirmando que el indicador de carga est\u00e1 encendido en la pantalla.[\/vc_icon][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145248\u2033 media_size=\u00bb55\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb896553\u2033]2.<\/strong> Si el indicador de carga no aparece, deje el SmartPour enchufado durante un m\u00e1ximo de 15 minutos. A veces es necesario acumular una carga b\u00e1sica para que la pantalla se active.<\/span>[\/vc_icon][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145246\u2033 media_size=\u00bb55\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb537075\u2033]3.<\/strong> \u00bfSigue sin funcionar? Pruebe a utilizar un cable de carga sustitutivo. Recomendamos cargadores USB-A con una potencia nominal de 5 V\/1 A (5 W) o 5 V\/2 A (10 W).[\/vc_icon][vc_column_text uncode_shortcode_id=\u00bb174501\u2033]<\/p>\n

\u00bfSmartPour sigue sin encenderse? Puede reiniciar la unidad en tres sencillos pasos:<\/p>\n

[\/vc_column_text][vc_icon position=”left” icon_image=”145536″ icon_color=”accent” media_size=”54″ heading_semantic=”h4″ text_size=”h4″ css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”986387″ icon_color_type=”uncode-palette”]1.<\/strong> Make sure the SmartPour is NOT connected to power.[\/vc_icon][vc_icon position=”left” icon_image=”145531″ icon_color=”accent” media_size=”55″ heading_semantic=”h4″ text_size=”h4″ css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”414644″ icon_color_type=”uncode-palette”]2.<\/strong> Press the RESET button located on the base of the SmartPour 1.1S and the underside the SmartPour 2.0S in the right corner.[\/vc_icon][vc_single_image media=”145651″ media_width_percent=”96″ uncode_shortcode_id=”178228″][vc_single_image media=”145210″ media_width_percent=”100″ uncode_shortcode_id=”740181″][vc_icon position=”left” icon_image=”145239″ icon_color=”accent” media_size=”54″ text_size=”h4″ css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”203928″ icon_color_type=”uncode-palette”]3.<\/strong> Hold the power button on the user keypad to turn your SmartPour on.[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”My SmartPour isn\u2019t dispensing” tab_id=”1728304812804-2-13″][vc_row_inner][vc_column_inner width=”1\/1″][vc_icon position=”left” icon_image=”145794″ media_size=”65″ heading_semantic=”h4″ text_size=”h4″ css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”128533″]1.<\/strong> Ensure the Hard Inlet Tube is properly fitted to the SmartPour.[\/vc_icon][vc_icon position=”left” icon_image=”145765″ media_size=”66″ heading_semantic=”h4″ text_size=”h4″ css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”191115″]2.<\/strong>\u00a0 Make sure the vacuum adaptor found in one end of the Hard Inlet Tube isn\u2019t plugged into the SmartPour. This will block the spirit from dispensing.[\/vc_icon][vc_icon position=”left” icon_image=”145795″ media_size=”65″ heading_semantic=”h4″ text_size=”h4″ css_animation=”left-t-right” animation_speed=”500″ uncode_shortcode_id=”179195″]3.<\/strong> Double tap one of preset volume buttons in rapid succession.[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”My SmartPour is leaking from the dispense nozzle” tab_id=”1728305593405-3-71″][vc_row_inner][vc_column_inner width=”1\/1″][vc_column_text uncode_shortcode_id=”170052″]<\/p>\n

Si su SmartPour tiene fugas en la base de la boquilla dispensadora de acero, pruebe los dos pasos siguientes:<\/p>\n

[\/vc_column_text][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145792\u2033 media_size=\u00bb59\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb155580\u2033]1.<\/strong>\u00a0Compruebe que la boquilla dispensadora de acero tiene dos juntas t\u00f3ricas colocadas en su sitio. Se incluye un juego de juntas t\u00f3ricas de repuesto en cada caja de SmartPour.[\/vc_icon][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145791\u2033 media_size=\u00bb59\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb205940\u2033]2.<\/strong> Aseg\u00farese de que la boquilla dispensadora de acero est\u00e9 bien ajustada y segura en el SmartPour.[\/vc_icon][vc_icon position=\u00bbleft\u00bb icon_image=\u00bb145782\u2033 media_size=\u00bb58\u2033 heading_semantic=\u00bbh4\u2033 text_size=\u00bbh4\u2033 css_animation=\u00bbleft-t-right\u00bb animation_speed=\u00bb500\u2033 uncode_shortcode_id=\u00bb174745\u2033]Env\u00ede una solicitud de asistencia aqu\u00ed<\/a><\/span> si el alcohol sigue goteando de la boquilla dispensadora de acero despu\u00e9s de verterlo.[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][vc_accordion_tab gutter_size=\u00bb2\u2033 column_padding=\u00bb2\u2033 title=\u00bbMi SmartPour est\u00e1 dispensando vol\u00famenes incorrectos\u00bb tab_id=\u00bb1728307232248-4-91\u2033][vc_row_inner][vc_column_inner width=\u00bb1\/1\u2033][vc_column_text uncode_shortcode_id=\u00bb306471\u2033]<\/p>\n

Es posible que su unidad necesite ser recalibrada. Puede ver este pr\u00e1ctico v\u00eddeo de 90 segundos o enviar una solicitud de asistencia t\u00e9cnica aqu\u00ed<\/a><\/span> y nos pondremos en contacto con usted.<\/p>\n

[\/vc_column_text][vc_single_image media=”145750″ media_width_percent=”100″ uncode_shortcode_id=”876032″ media_link=”url:https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dj4HKNlIfbOQ|target:_blank”][vc_single_image media=”145751″ media_width_percent=”100″ uncode_shortcode_id=”117473″ media_link=”url:https%3A%2F%2Fyoutu.be%2FGPC-fzcLvcM|target:_blank”][\/vc_column_inner][\/vc_row_inner][\/vc_accordion_tab][\/vc_accordion][vc_column_text uncode_shortcode_id=”505007″]<\/p>\n

\u00bfNo encuentra aqu\u00ed su problema? \u00bfSigue teniendo problemas? H\u00e1ganoslo saber enviando una solicitud de asistenciaaqu\u00ed.<\/a><\/span> Nos pondremos en contacto contigo lo antes posible. <\/strong><\/p>\n

\u00a0<\/span><\/b>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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