CIRCULARONE END USER LICENCE AGREEMENT
Updated 23 October 2026
These terms (“Agreement”) apply to your use of CircularONE, the ecoSPIRITS platform for tracking ecoTOTEs and other ecoSPIRITS hardware, on the web (circularone.ai), in the CircularONE mobile app, and in any other apps or features we make available to selected users (“CircularONE”). CircularONE is provided by ecoSPIRITS Pte. Ltd. (“ecoSPIRITS”, “we”, “us”).
You accept this Agreement by ticking the box when you sign in. If you do not accept it, do not use CircularONE.
1. Who this Agreement applies to
1.1 CircularONE is a business platform. Your account is set up by an organisation that works with ecoSPIRITS or with one of our licensed operators (“your organisation”), and you use CircularONE on its behalf.
1.2 If your organisation has a written agreement with ecoSPIRITS that covers CircularONE, that agreement takes priority over this Agreement where the two conflict.
2. Your account
2.1 Keep your sign-in details to yourself. Do not share your account, and tell your organisation or us straight away if you think someone else has used it.
2.2 You are responsible for what is done through your account. Make sure the scans and reports you file are accurate.
2.3 Your organisation or ecoSPIRITS may change your access, or suspend or close your account, at any time, including when your organisation stops working with ecoSPIRITS or its operator.
3. Your licence
3.1 We give you a non-exclusive, non-transferable, revocable licence to use CircularONE for your organisation’s business while your account is active.
3.2 You may install the mobile app only on devices you own or control. If you give away or sell a device, remove the app first.
3.3 Everything not expressly granted to you is reserved by ecoSPIRITS. CircularONE is licensed to you, not sold.
4. What you may not do
You may not, and may not let anyone else:
- (a) use CircularONE for anything unlawful or for fraud;
- (b) let anyone use CircularONE through your account, or use another person’s account;
- (c) copy, sell, rent, lend, sublicense or distribute CircularONE or any part of it;
- (d) decompile, reverse engineer or try to obtain the source code of CircularONE, except where the law allows it;
- (e) scrape, crawl or bulk-copy CircularONE or its data, except through features we provide for that purpose;
- (f) get around any security measure, password or access control, or access data, accounts or systems you are not authorised to use;
- (g) upload viruses or harmful code, or disrupt CircularONE or anyone else’s use of it;
- (h) send spam through CircularONE, or pretend to be ecoSPIRITS or anyone else;
- (i) remove any copyright, trade mark or other notice; or
- (j) rely on CircularONE where a failure could put anyone’s health or life at risk, or damage property or the environment.
5. Data
5.1 Partner Data. Data that your organisation uploads to CircularONE, such as product details, brand plates and logos, and the documents and photos attached to reports (“Partner Data”), is owned by your organisation. Your organisation grants ecoSPIRITS a worldwide, perpetual, irrevocable, royalty-free, non-exclusive licence, which it may sublicense, to use Partner Data to operate, support and improve CircularONE, to show it to other organisations that can see it in CircularONE, as the Privacy Policy explains, and to create de-identified, aggregated data, including to train models that improve CircularONE.
5.2 Platform Data. ecoSPIRITS owns all other data in CircularONE, including scan and report records, the history of ecoTOTEs and other hardware, scan locations and data sent by our hardware (“Platform Data”). Your organisation may use Platform Data it can see in CircularONE while it works with ecoSPIRITS, as needed for that work, subject to such legal obligations it may owe to ecoSPIRITS or any other entity.
5.3 Personal data. Our Privacy Policy (https://ecospirits.global/privacy-policy/) explains how we handle personal data, including location data and analytics. This Agreement does not transfer ownership of any personal data. Location data you submit with a scan can be seen by the organisations that can see that scan data, as the Privacy Policy explains. Accepting this Agreement is not your consent to location collection. You control that in your device settings.
5.4 Using what other organisations file. CircularONE shows you information that other organisations have filed about ecoTOTEs you handle. Use it only to handle those ecoTOTEs and for your organisation’s work with ecoSPIRITS. Do not share it outside your organisation, and do not use it to contact or profile the people named in it.
6. Beta features
Some apps and features are offered as beta versions to selected users. They are provided as they are, may not always work as expected, and may be changed or withdrawn at any time.
7. Support and changes to CircularONE
7.1 For help with CircularONE, contact [email protected]. Unless your organisation’s agreement says otherwise, we provide support and updates at our discretion.
7.2 We may change, update or stop any part of CircularONE at any time.
8. No warranty
Unless your organisation’s agreement says otherwise, and to the extent the law allows, CircularONE is provided “as is” and “as available”, without any warranty that it will meet your requirements or be uninterrupted or free of errors.
9. Liability
9.1 Unless your organisation’s agreement says otherwise, our total liability to you under or in connection with this Agreement is limited to SGD 50.
9.2 Nothing in this Agreement limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.
10. Ending this Agreement
10.1 This Agreement lasts until your account is closed.
10.2 If you break this Agreement, we may suspend or close your account without notice.
10.3 When this Agreement ends, you must stop using CircularONE and delete the mobile app. Sections 3.3, 4, 5, 8, 9 and 13 continue to apply.
11. Changes to this Agreement
We may update this Agreement from time to time. You will be asked to accept the current version when you sign in, and continuing to use CircularONE means you accept it.
12. App store terms
12.1 This section applies when you download the CircularONE mobile app from the Apple App Store or Google Play (“app store”).
12.2 This Agreement is between you and ecoSPIRITS only, not the app store provider. ecoSPIRITS, not the app store provider, is responsible for the app and its content.
12.3 The app store provider has no obligation to provide maintenance or support for the app.
12.4 If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any. To the maximum extent permitted by law, the app store provider has no other warranty obligation for the app.
12.5 ecoSPIRITS, not the app store provider, is responsible for any claims by you or any third party relating to the app, including product liability claims, claims that the app fails to meet any legal or regulatory requirement, claims under consumer protection or privacy laws, and claims that the app infringes a third party’s intellectual property rights.
12.6 You confirm that you are not located in a country subject to a United States Government embargo, or designated by it as a “terrorist supporting” country, and that you are not on any United States Government list of prohibited or restricted parties.
12.7 You must also comply with the app store’s own terms of use.
12.8 Apple and its subsidiaries are third-party beneficiaries of this Agreement. Once you accept it, Apple may enforce it against you as a third-party beneficiary.
13. General
13.1 This Agreement is governed by the laws of Singapore, and the courts of Singapore have jurisdiction over any dispute arising from it.
13.2 If any part of this Agreement is found invalid, the rest still applies.
13.3 If we do not enforce a right under this Agreement, we have not given it up.
13.4 You may not transfer your rights under this Agreement. We may transfer ours, for example if our business is sold.
14. Contact
ecoSPIRITS Pte. Ltd.
Company registration number 202011031M
202A South Bridge Road, Singapore 058751
[email protected]
Last updated on 23 October 2026.
